Refund Policy

Last updated 2026-10-22

This policy applies to Pro, the paid plan of EInvoicePrivate, when it is bought on this website through our payment partner (the merchant of record). Purchases made in the iPhone, iPad or Mac app go through Apple, and purchases in the Android app go through Google Play; each follows that store’s refund process. Pro is not on sale yet; see pricing.

Try before you pay

The free plan lets you view, check and create invoices before you buy. Viewing and checking are unlimited and 3 invoices a month can be created for free, so you can see whether the tools do what you need.

No refunds, with legal exceptions

Payments for Pro, for the first period and for renewals, are not refunded, except where the law of your country requires a refund. Nothing in this policy limits the rights you have as a consumer under mandatory law.

Cancel at any time

You can cancel your subscription whenever you like, using the link in your receipt or by writing to us. Cancelling stops the next renewal. Pro stays active until the end of the period you already paid for. Please cancel before the renewal date; a renewal that has been charged is not refunded.

Billing mistakes

If you were charged twice, charged an amount that differs from the price you saw, or charged after you cancelled, write to us and we will check it. A confirmed mistake is corrected, by refund where needed.

How to ask

Write to support@einvoiceprivate.com from the address on your receipt, and tell us the date of the payment. We answer as soon as we can. Approved refunds are paid back to the original payment method by our payment partner and can take several days to show.

Payment disputes opened with your bank or card issuer are handled under the payment partner’s and the card network’s rules. Please write to us first; it is quicker.

This website is operated by SKYSEED TECH LLC. See also the terms and pricing.